Online Job and eLearning Opportunities for IT Support Engineers

Field Engineers provides Online [freelance] Job Opportunities for IT Support Engineers

IT Support Engineer – JOB DESCRIPTION

Desktop Support Technicians are responsible for building strong relationships with customers of the platform for security-based lending. It will be your main responsibility as a representative of our company to provide technical support and define the user experience for the SaaS products.

RESPONSIBILITIES:

  • Working with Microsoft Intune and Jamf in a corporate environment, including deployment, updating, optimization, and troubleshooting of Windows-based and Mac-based workstations.
  • In addition, provide after-hours support as required by the business – Traveling users in different timezones and other IT infrastructure changes
  • I have experience with: Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
  • Having experience using ticketing systems (JIRA) for helpdesks
  • Testing the ports, monitoring bandwidth, and troubleshooting shared drives initially.
  • IT support engineers manage L1/L2 tech services for all employees (onsite and remote) – Providing technology and application troubleshooting, repair, and resolution for all endpoints (laptops, desktops, mobiles, and tablets)

QUALIFICATIONS:

  • Bachelor of Science degree in computer science, software engineering, or an equivalent field of study
  • Communication skills are excellent in both writing and speaking

Continuous learning is the new trend in education in the IT field

According to CompTIA, 75% of HR leaders intend to increase their use of tools to customize talent development, which indicates a more targeted, specific approach to employee development will be more common in the future. Although this is a positive sign, CompTIA says they discussed and interviewed about a different L&D need – continuous learning – and that “personalized” learning often leads to segmentation.

It is important to understand employees through continuous learning, despite how messy it may be. By the end of the pandemic, training based on events was no longer possible. When it comes to education, an ongoing relationship exists between the employee and the organization. In addition to their job function, their career also plays a significant role.

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IT Support Engineers Will Benefit From FieldEngineer.com

Field Engineer can place you as a freelance IT Engineer in the global freelance marketplace. It allows skilled and professional candidates to find jobs tailored to their requirements with access to more than 60,000 freelance field engineers on board. Become a member for free and get in touch with businesses seeking the right talent.

We also have seasoned System Engineers and Cisco Certified Technicians (MCSE & CCNA) ready to provide onsite support.